What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number, and any payment identifiers tied to your bKash, Nagad, or Rocket wallet — the minimum needed to process deposits, verify withdrawals, and keep your account secure. We do not store your full mobile
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wallet PIN or password at any point; the authentication step happens directly inside your wallet app. We also collect device data — your browser type, IP address, and session timestamps — so we can detect unusual access patterns and flag them before they affect your account.
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If you contact our support team, we keep a record of that exchange to improve how we handle future queries. Transaction records linked to bKash, Nagad, and Rocket payments are retained as required under applicable financial compliance rules, and the period depends on the jurisdiction you
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access from. We do not sell, rent, or trade your personal data to outside marketing companies. Third-party service providers who help us operate the platform — payment processors, fraud screening, and infrastructure partners — receive only the data they need to do their specific job. The
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use of this platform, and the privacy protections available to you, depend on local law and the eligible regions from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.